Frequently Asked Questions

Frequently Asked Questions

 

Address: 1820 W Route 20, Silver Creek, NY 14136

Phone Number: 716-934-0044

Hours: Monday – Friday: 8:00AM – 4:00PM

How do I know when to call to order more propane?

When scheduling a delivery:

Call us when your tank is between 25-30 percent.

Allow 5 business days for your delivery to occur from the time you notify us.

A well maintained driveway and safe path to the propane tank are essential for successful propane delivery. 

Un-plowed or narrow driveways and low hanging branches may prevent delivery of propane to your propane.

I ran out of propane, what now?

Call us immediately at  (716)934-0044.   Do not let your propane tank run out. This is a safety concern and additional fees may apply to your delivery.

What type of payment methods do you accept?

We accept, any major credit card, cash, or check.

Can TPS remotely read my meter?

Yes, in most locations we can put a monitor on your tank. If you are interested please call to see if you qualify for this service. (716) 934-0044

How do I read my propane tank meter?

When scheduling a delivery:

Please see the image below, if you have any questions please call us at (716)934-0044 and we would be happy to help.

If you need residential or business heating solutions, we are available for you!

We make life easier by ensuring that you won’t have to worry about the timeliness of your fuel delivery, or whether your automatic payments are applied properly. For affordable propane service you can count on, give us a call today!

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Our Location

1820 W Route 20, Silver Creek, NY 14136

Hours

Monday-Friday: 8am – 4pm
Saturday-Sunday: Closed

Call Us

(716) 934-0044                 

Toll-free: 1-877-893-4328